Privacy Policy

Effective 6 October 2026

Juna is operated by Romy Greenwald (“Juna,” “we,” or “us”), who is responsible for the personal information described here. This policy explains what information Juna collects, how it is used, who can see it, and the choices you have. For privacy questions or requests, contact support@junasocial.com.

The short version

  • When you join, we ask your date of birth and the country you live in to check that Juna is available to you. No other member ever sees them.
  • Accounts of members aged 18 or over start public. Accounts of members under 18 start private, with city and school hidden.
  • You appear on the leaderboard only if you say yes, and you can change that anytime in Settings.
  • We don’t sell your personal information or use it for ads based on your activity on other apps and sites. We may feature posts you’ve shared publicly in Juna’s own marketing, and share or sell insights that combine many members’ rankings and identify no one.
  • Juna doesn’t keep the photos you take to identify a product.
  • You can delete your account from Settings at any time, and ask for a copy of your data at support@junasocial.com.

Information we collect

Account. We collect your email address and the information needed to create and secure your account. Your password is stored only in scrambled (hashed) form by our sign-in provider. If you sign in with Google, we receive the name, email address, and profile picture Google shares with us. If you sign in with Apple, we receive your email address, or a private relay address if you choose to hide it, and your name if you choose to share it. Apple also gives us a token for your sign-in. We keep it only so that, when you delete your account, we can tell Apple to disconnect Juna from your Apple ID. If signing in with Apple creates a new account, the app asks whether you already have one. If you do and sign in to it, we connect your Apple ID to that account and delete the new, empty one.

Date of birth and country. When you join, we ask your date of birth and the country you live in. Members who joined before we asked are asked once. We keep these answers separately from your profile, in a part of our database that the app’s ordinary features cannot read. We use them to decide whether Juna is available to you, to apply the protections we give members under 18, and, as your age group only, for group rankings, described under “Who can see your information.”

If you aren’t eligible, your new account is deleted straight away and we don’t keep your answers. Your device remembers the outcome for 24 hours.

Profile. You choose a username, and may add a display name, profile photo, bio, city, school, skin type, and hair type. Your skin type and hair type are shown only to you. They can also count toward group rankings, described under “Who can see your information.” You may also tell us whether to show you products made for women, for men, or for everyone. Recommendations then leave out products made only for the others, and no other member sees your answer.

Your activity. We store the products you log and how you score and rank them, notes, shades, and lists. We also store comments, reactions, follows and follow requests, members you block, notifications, invitations, and your settings. A few early logs also have a photo attached; photos can no longer be added to logs.

Product-identification photos. If you photograph a product to identify it, the photo is sent to our AI provider to read the product’s name and brand. Juna does not store the photo or add it to your profile or logs. Our AI provider may keep it briefly under its own terms.

Profile photos. When you upload a profile photo, Juna crops and re-encodes it on your device before upload. This removes information embedded in the original file, such as the location where the photo was taken. We store the resulting photo in private storage and deliver it through links that expire.

Contacts and invitations. If you choose to find or invite friends, you pick contacts on your device. Juna turns each selected phone number into a scrambled code (a hash) on your device and sends only those codes to us. Contact names and phone numbers are never uploaded. We compare the codes against Juna’s records to show which contacts already have an account, and we don’t keep them after that check. If you send an invitation, we keep that contact’s code with your account so we can show the invitation’s status and let you know if they join.

If you allow Juna to access your contacts, the app reads them on your phone so you can search them and see who’s already on Juna. Their names and phone numbers stay on your phone; only the scrambled codes reach us, as above. You can instead choose just a few contacts, which gives Juna only those people, and you can turn contacts access off at any time in your phone’s Settings.

A code like this can still relate to a person, so we treat it as personal information. You send any invitation text yourself from your device’s messaging app; Juna never sends it for you. If you join through an invitation link, we record who invited you.

Reports and safety. If you report a profile, log, or comment, we store the report, the reason and note you give, and who made it. We also store information needed to respond to safety concerns. Juna also automatically checks comments, notes, list names, and profile details for certain words, such as slurs, and doesn’t save text that contains them.

Support. If you contact us or send feedback in the app, we receive your message and keep our correspondence with you. Feedback also carries the page you were on, your device and app version, and any screenshot you attach, which is re-encoded on your device first and stored privately.

Technical information. Our hosting, database, and sign-in providers receive your IP address, device and browser details, timestamps, and error information. This is needed to deliver the service, keep you signed in, and protect accounts.

Push notifications. If you turn on push notifications in the iPhone app, your phone gives us a push token: a code Apple uses to deliver notifications to that phone. We keep it with your account and the sign-in it came from, along with the app version. Each notification passes through Apple’s push service and says what it’s about, such as the member who followed you, the product, or the words of a comment.

Page analytics. Our hosting provider records page views. For each one it records the page address, the page you came from, your browser type, your language, and an approximate country worked out from your time zone. It also sets a random session identifier in a cookie or your browser’s storage, which expires after 30 minutes. This information isn’t linked to your Juna account.

On your device. The app keeps your sign-in session, a copy of recently viewed content so it opens quickly, and a few preferences in your device’s storage. The copied content is cleared when you sign out. The app also keeps a copy of its own pages, which contain none of your information, so it opens quickly even on a slow connection.

Amazon links. Some product pages link to the product on Amazon. If you follow one, Amazon may place and read cookies in your browser to tell that the visit came from Juna. As an Amazon Associate, Juna earns a commission on qualifying purchases. Amazon tells us which products were bought through these links, never who bought them, and Juna sends Amazon nothing about you. Commissions never affect scores or rankings.

How we use information

Running your account, profile, logs, rankings, lists, follows, feed, and other social features

Information used: Account, profile, activity

Legal basis (where the law requires one): Performing our contract with you

Checking you meet the minimum age for your country, and applying protections for members under 18

Information used: Date of birth, country

Legal basis (where the law requires one): Complying with legal obligations; our legitimate interest in protecting young people

Identifying a product from a photo, at your request

Information used: Product-identification photo

Legal basis (where the law requires one): Performing our contract with you

Finding friends who use Juna and tracking invitations you send

Information used: Contact codes, invitation records

Legal basis (where the law requires one): Performing our contract with you; for the contacts involved, our legitimate interest in helping members find and invite friends

Handling reports, moderating, preventing abuse, and securing the service

Information used: Reports, activity, technical information

Legal basis (where the law requires one): Our legitimate interests in keeping members and Juna safe; complying with legal obligations

Understanding which pages are used, so we can improve Juna

Information used: Page analytics

Legal basis (where the law requires one): Our legitimate interests

Answering support requests

Information used: Your messages, account

Legal basis (where the law requires one): Performing our contract with you; our legitimate interests

Meeting legal obligations and handling legal claims

Information used: Any of the above, as needed

Legal basis (where the law requires one): Complying with legal obligations; our legitimate interests

Ranking products for a group of members, such as “Top 10 among members 18–24”

Information used: Age group (from date of birth), skin type, hair type, rankings

Legal basis (where the law requires one): Our legitimate interest in showing products that suit people like you; you can opt out in Settings

Featuring content you have shared publicly in Juna’s own marketing

Information used: Content you have shared publicly

Legal basis (where the law requires one): Our legitimate interest in promoting Juna

Keeping product scores, with nothing that identifies you, after you delete your account

Information used: Product scores

Legal basis (where the law requires one): Our legitimate interest in keeping product averages and rankings accurate

Improving Juna and building new features, such as recommendations

Information used: Account, profile, activity, page analytics

Legal basis (where the law requires one): Our legitimate interest in improving Juna

Creating insights that combine many members’ rankings and identify no one, which we may publish, share with brands and partners, or sell

Information used: Product scores and rankings, age group, skin type, hair type

Legal basis (where the law requires one): Our legitimate interest in funding and growing Juna; you can opt out of the age group, skin type, and hair type part in Settings

Sending push notifications you’ve turned on

Information used: Push token, account, activity

Legal basis (where the law requires one): Performing our contract with you; you can turn them off at any time

Decisions about eligibility. Whether you can join is decided automatically from your date of birth and the minimum age for your country. If you think a decision about you is wrong, email support@junasocial.com and a person will review it.

What we don’t do. Juna does not sell your personal information, share it with other companies for their advertising, show you ads based on your activity on other apps and sites, or sell placement in member rankings. We don’t use your date of birth or country for anything except eligibility, teen protections, and the age groups used in group rankings and insights. If we introduce affiliate links or materially change how information is used, we will update this policy first.

Insights. We may combine many members’ product scores and rankings, together with age groups, skin types, and hair types, into insights that don’t identify anyone, such as the products members aged 18–24 rank highest. We may publish these insights, share them with brands and partners, or sell them. We don’t try to work out who is behind them, and we require anyone we share them with not to try either. Stealth logs are never included, and members who turn off Count me in group rankings are left out of insights by age group, skin type, and hair type.

Who can see your information

Public profiles. Accounts of members aged 18 or over start public. Any signed-in member can find a public profile and see its photo, username, display name, and bio. They can also see its city and school, unless you hide them in Settings, and its logged, follower, and following counts. Signed-in members can see the products a public profile logs and how it ranks them: on the shelf, in activity and discovery features, and in Top 10 lists. People who aren’t signed in can’t browse member profiles; a shared link shows only the username.

Private accounts. Accounts of members under 18 start private, and any member can turn on Private account in Settings. A private account’s shelf, lists, and activity are visible only to followers it has approved. Anyone else who visits it sees only that it’s private and can ask to follow. Private accounts don’t appear on leaderboards, and appear in people search only for members who already follow them. If you make a private account public, pending follow requests are approved.

Leaderboard. The leaderboard ranks members by how many products they’ve logged. You appear on it only if you say yes. We ask when you join (members who joined earlier are asked on the Leaderboard page), and you can change your answer at any time in Settings → Privacy → Show me on the leaderboard. If you’re on it, signed-in members can see your rank, username, display name, photo, and number of products logged, and your city and school unless you hide them in Settings. They can filter it by city and school. Private accounts never appear on it, whatever the answer.

Protections for members under 18. A member under 18 starts with a private account and with city and school hidden. They can change these in Settings. If a member under 18 makes their account public, their profile, shelf, lists, and activity become visible to other members in the same way as any public account.

Never shown to other members: your email address, date of birth, country, skin type, and hair type.

Stealth logs. A log you mark as stealth is shown only to you, and isn’t used to recommend products to anyone else. Stealth mode is available once you’ve unlocked it. It isn’t counted in anything other members see, such as your profile’s “logged” number or a product’s averages.

Group rankings. Your age group (worked out from your date of birth), skin type, and hair type can count toward rankings of products by a group of members, such as “Top 10 among members 18–24” or a Top 10 ranked by members with curly hair. They are used only in combination with other members’: a product appears in one of these rankings only once at least three members of that group have ranked it, stealth logs never count, and no one can see which groups you are in. Rankings from the 13–17 group are shown only to members aged 13 to 17. You can turn this off in Settings → Privacy → Count me in group rankings.

Comments and reactions are visible to people who can see the log they’re on.

Follows and invitations. When you follow someone, or ask to follow a private account, Juna tells them. If you join through another member’s invitation link, Juna records who invited you, tells that member you joined, and suggests you to each other.

Blocking. You and a member you block can’t see each other’s profile, activity, or comments. You won’t be notified about or suggested to each other. The same applies when another member blocks you. Blocking also removes any follows between you, and unblocking doesn’t bring them back. You can see and unblock the members you’ve blocked in Settings → Blocked members.

Copies. Members may take screenshots or share information they can see. Juna cannot remove copies made outside the service.

Service providers

We use these providers to run Juna. They receive only the information needed for their service and may not use it for their own purposes.

Lovable

What they do for Juna: Hosts the app and its database (Lovable Cloud), records page analytics, and provides the AI service used to identify products and look up product details

Supabase

What they do for Juna: Database, sign-in, and file storage, as part of Lovable Cloud

Cloudflare

What they do for Juna: Delivers the app and protects it from attacks, as part of Lovable’s hosting

Google

What they do for Juna: Sign in with Google, if you use it. Google’s Gemini models, through Lovable’s AI service, read product-identification photos and help find product and shade details.

Tinybird

What they do for Juna: Stores page analytics for Lovable

Resend

What they do for Juna: Sends reports and in-app feedback to our moderator by email

Anthropic

What they do for Juna: Helps find details for products not yet in Juna’s catalog. It receives only the product name searched.

Apple

What they do for Juna: Sign in with Apple, if you use it, and delivering push notifications to iPhones

Firecrawl

What they do for Juna: Reads brands’ public web pages to find details for products not yet in Juna’s catalog. It receives only product names and web addresses.

ImprovMX

What they do for Juna: Forwards email sent to support@junasocial.com to our inbox

Amazon

What they do for Juna: Shows products you open from a Juna link, and reports which products were bought through those links, never who bought them

To look up products that aren’t yet in our catalog, we may search brands’ own websites using the product name you entered. Your account isn’t attached to those searches.

We also disclose information to other members according to the visibility rules above. We may disclose information when the law requires it, to protect people or Juna, or as part of a transfer of Juna to a new operator, subject to applicable law.

How long we keep information

Account, profile, and activity

How long: Until you delete them or your account. Your product scores then stay, with nothing that identifies you

Date of birth and country

How long: As long as your account exists; deleted with it

An account suspended because of age

How long: Until the member reaches the minimum age for their country, or until they ask us to delete it

Contact codes for invitations you sent

How long: Until you delete your account

Reports and moderation records

How long: As long as we need them to keep Juna safe, including after either account is deleted

Support correspondence

How long: As long as we need it to help you and keep a record of what was agreed

Backups

How long: Until our hosting provider’s backups expire

Security and sign-in logs

How long: As long as our hosting and sign-in providers keep them

Page analytics

How long: As long as our hosting provider keeps them

Product-identification photos

How long: Not kept by Juna. Our AI provider may keep them briefly under its own terms.

Sign in with Apple token

How long: Until you delete your account, when we ask Apple to disconnect Juna and delete the token

Push tokens

How long: Until you turn push notifications off, sign out on that phone, or delete your account, or until Apple tells us the token no longer works

When you delete your account, we remove it and its content from the active service at once: your profile, lists, follows, notes, photos, stealth logs, comments, and reactions. Your other product scores stay in Juna’s averages and rankings, with no name, note, photo, or anything else that links them to you. Nothing is kept from an account deleted because its owner was below the minimum age. Copies may remain in backups until they expire. If you signed in with Apple, we also ask Apple to disconnect Juna from your Apple ID, and delete the token Apple gave us.

Your choices and rights

In Juna you can edit your profile, make your account private, hide your city or school, block members and unblock them (Settings → Blocked members), delete logs, and delete your account (Settings). You can ask for a copy of your data at any time by emailing support@junasocial.com. You choose whether to add optional profile details, upload photos, or use the contact picker. Your device settings let you withdraw camera, photo, contacts, or notification access. You can also turn push notifications off in Settings → Notifications.

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your information. You may also have the right to restrict or object to certain uses, or to withdraw consent. To correct your date of birth or country, or to make any other request, email support@junasocial.com. We may need to verify your identity first, and we will respond within the time the law requires. We won’t treat you differently for exercising your rights.

Children and teenagers

Juna is for people aged 13 or older. Where a country sets a higher minimum age, that age applies there. We apply it from the date of birth and country you give when you join. If you are below the minimum age for your country, your new account is deleted straight away.

Juna does not currently collect parental consent. In countries where the law requires it for people of a certain age, Juna isn’t available until that age.

If we learn that an account belongs to someone under 13, we delete it completely, including its product scores. If an account belongs to someone below the minimum age for their country, it is hidden from all other members until they reach that age, or deleted on request, again with nothing kept. If you believe a child is using Juna, contact support@junasocial.com.

Members under 18 get the protections described above. We encourage all members to avoid posting addresses, school schedules, phone numbers, or other details that could put them at risk.

International transfers

Juna is operated from the United States, and our providers may process information in the United States and other countries. Those countries may not have the same data protection laws as yours.

Information for specific regions

European Economic Area, United Kingdom, and Switzerland. Juna isn’t available to people who live in these countries yet.

United States. Some US states give residents additional privacy rights, including California, Colorado, Connecticut, Virginia, and others. In the last 12 months we have collected these categories of information:

  • identifiers (email address, username, push token);
  • personal characteristics (date of birth; whether you see products made for women or men);
  • online activity (page views and how you use the app);
  • photos;
  • content you post;
  • sensitive personal information: your account log-in.

We collect them from you and your device, for the purposes described above, and disclose them only to the service providers listed. We do not sell or share personal information for targeted advertising. We do not use sensitive personal information to infer characteristics about you.

You may ask to know, access, correct, or delete your information. You may use an authorized agent. If we decline your request, you may appeal by replying to our decision, and if your appeal is also declined, contact your state attorney general.

Brazil. Under the LGPD, you may confirm that we process your information, access and correct it, and request anonymization, blocking, or deletion. You may also request portability, information about who we share it with, and withdrawal of consent. You can contact the ANPD. Our contact for data protection requests is support@junasocial.com.

Canada. The person responsible for protecting your personal information is Romy Greenwald, who can be reached at support@junasocial.com. You can also contact the Office of the Privacy Commissioner of Canada, or, in Quebec, the Commission d’accès à l’information.

India. Juna is available in India only to people aged 18 or over. For grievances about your personal information, contact support@junasocial.com. You may also approach the Data Protection Board of India.

Elsewhere. If the law where you live gives you rights not described here, email us and we will honor them.

Security

We use reasonable measures to protect information. Access rules in our database decide who can see each piece of information. Dates of birth are stored apart from profiles, and contact numbers arrive only as scrambled codes. No online service can guarantee absolute security. If a breach affects your information, we will tell you and the authorities as the law requires.

Changes to this policy

We may update this policy as Juna changes. If a change is material, we will tell you in the app before it takes effect.

Product information

Some product names and barcodes come from Open Beauty Facts, made available under the Open Database License.

Product names and logos belong to their brands. Juna shows them only to identify the products members log, and isn’t affiliated with, sponsored by, or endorsed by any brand. If you own a product image and want it removed, email support@junasocial.com.

Contact

Romy Greenwald, operating as Juna

support@junasocial.com

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